Erica O'Donnell Erica O'Donnell

I highly recommend Erica as a world class facilitator.

I highly recommend Erica as a world class facilitator. She brings wisdom, perspective, and a master’s touch to the entire lifecycle of strategic workshops from planning through execution and ensuring detailed follow-up. She is a delight to work with and an asset to the session.

Mike Kilbane | Chief Transformation Officer, Benevity

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Erica O'Donnell Erica O'Donnell

If you have a big complex challenge to solve with respect to a user experience or a customer journey then I suggest you connect with Erica.

I would also recommend you connect with Erica if you simply want to facilitate a group of people to come to a collective conclusion that makes a lot of sense. I’ve worked with Erica on many occasions, as a client and a partner and I will tell you her calm demeanour in group settings is very valuable. She is insightful, strategic, funny and relentless in the pursuit of the challenge put in front of her.

Jim Button | Co-founder, Village Brewery and Writer, Gather with Jim

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Erica O'Donnell Erica O'Donnell

Erica is a thoughtful and collaborative facilitator. She brings long-term perspective and a strategic mindset, with an ability to pivot in the moment as a quick thinker.

She’s skilled at getting to the heart of a question, while brokering peace among disparate groups through a focus on mutual goals and data-backed insights. While adept at facilitating design sprints, the depth of Erica’s skillset has been most apparent in her work to facilitate broader strategy initiatives. Her approach instilled trust among the team and with leadership. Most of all, I enjoy working with Erica - always feeling as though I have a thoughtful leader in my corner whom I trust to point out my blind spots and help steer our initiatives toward success.

Cassondra Dickin | Strategic Marketing Manager, DIRTT

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