If you have a big complex challenge to solve with respect to a user experience or a customer journey then I suggest you connect with Erica.

I would also recommend you connect with Erica if you simply want to facilitate a group of people to come to a collective conclusion that makes a lot of sense. I’ve worked with Erica on many occasions, as a client and a partner and I will tell you her calm demeanour in group settings is very valuable. She is insightful, strategic, funny and relentless in the pursuit of the challenge put in front of her.

Jim Button | Co-founder, Village Brewery and Writer, Gather with Jim